Are you looking for a particular piece of information? Call up the answers from the questions that are frequently asked. Click on the topic from the list that interests you.
Surf on landefeld.de
A pan-European product offer
The landefeld.de services
How to get a price offer
Place an order
eShop
Pneumatic atlas
Conditions
Which configuration and software is recommended, so as to best be able to use your site?
Landefeld.de ideally works with the Internet Explorer Version 5 upwards,
with the Netscape Navigator Version 6.2 upwards,
with Firefox Version 1.0 upwards and with
Opera Version 7 upwards. This website has been developed according to
the W3C guidelines in XHTML 1.0 and CSS, and with this offers a
maximum number of users access to all the information. Generally, the latest version of these browsers is recommended for a high
user comfort in the internet.
So as to be able to navigate in our PDF files, it is imperative that you use the Internet Explorer, because the Netscape Navigator
does not dispose of an integrated Adobe-Plugin, which displays the PDF files directly in the browser. You can download these programmes
free of charge.
Back to the overview
What are cookies and does landefeld.de use them?
A cookie is a small file, which is transferred from a server onto your computer and is used on your
hard drive to save some of your internet surf tours, as well as for your flagged information. This data is read, updated
and taken into consideration every time your computer is connected to the server where the cookie was created. The cookie
personalises your internet access. Most of the browsers accept the cookies automatically, however, you are in the position
to refuse them. You can also save the access to all the information of the visited site without cookies.
It is imperative that you use cookies for the landefeld.de eShop. These are used
so as to be able to manage your eShop session.
A further use of cookies does not occur on our pages.
Back to the overview
Why do I need an access code?
You require an access code for us to be able to identify you in
our eShop.
All other areas of our web offer are open to the public.
You already have a customer account at Landefeld:
Your access code contains your identification and a password. Landefeld allocates the identification and password for you.
If you would like to change your password, then please send an email to .
You have the possibility to place an online order by means of your access code.
You do not have a customer account at Landefeld:
Should you not have access authorisation for our eShop, then please fill out
an online registration form. We will process this as quickly as possible, and subsequentyl notify you of your access data.
Back to the overview
Which geographical regions are covered by landefeld.de in the listed products?
We serve the complete European market from our company headquarters in Kassel.
Back to the overview
Are you in the position to develop special products, that conform
with the specific requirements of my machines and that are not a part of your standard product range?
Landefeld always works in close cooperation with its customers, and this so as to design, develop and
manufacture products that conform to their special conditions. Whether for complete solutions or completion of our items
to compact units.
Contact us directly.
We will always have a solution for you.
Examples for specific solutions:
High temperature connectors with special sealings,
special stainless steel adapters for the NATO ...
Note: The contents are only available in German!
Back to the overview
How do I find the information I am looking for, or the product that I require on your site?
Landefeld works with its independently released product catalogue. If you are not in possession of such a
catalogue then you can request one, or download one in the Catalogue/Download rubric.
Here you will find the keyword index of our pneumatic atalas 5.
Note: The contents are only available in German!
Back to the overview
All our product catalogues are available online on our website.
The product data is on hand in PDF format and you will require
the Adobe Acrobat Reader for the presentation.
Back to the overview
Does Landefeld have a 24 hour emergency service?
Yes. We are available 24 hours round-the-clock for you. You can call our
EMERGENCY NUMBER 0700 - LANDEFELD (0700 - 526333353) directly in urgent cases. One of our
technicians will solve your problem.
Back to the overview
How do I find out prices?
You can send us an inquiry, or look it up directly in our
eShop.
Back to the overview
How should I go about asking for a price offer on landefeld.de?
To obtain a price offer on landefeld.de, simply send an email to . Quote the desired
item with amount in your mail and we will write you an offer straight away.
The price and delivery time of our items can also be found in our eShop.
Back to the overview
How to order at Landefeld?
Per fax, telephone, email, or at best via the eShop.
Back to the overview
How can I be sure that my order has been received?
You will receive an order confirmation per fax for every order that you place at landefeld.de.
Back to the overview
Can I order the required products directly at landefeld.de?
Orders at landefeld.de are only possible in our eShop.
Ask for your access authorisation, in case you do not already have it. It goes without saying, that you can
also place your order per fax or telephone.
You will receive a fax order confirmation and dispatch information per email for orders in our eShop.
With this dispatch information you are in the position to track the status of your package. This means: you always
know exactly where your goods are and when they will arrive.
Back to the overview
Up to what time can I place an order at Landefeld, so that the dispatch takes place on the same day?
You can place your order with us as follows:
By telephone from 7:00 till 18:00
Per fax, eShop or post: 24 hours
Orders placed and received by us in written form or telephonically are dispatched on the same day (up to 16:30). If the
order is placed later than 16:30, then we are not able to guarentee that the goods will be dispatched on the same day.
There is a 100% same day dispatch guarentee for orders that go in via our eShop (up to 18:00).
Back to the overview
Can Landefeld offer me "free delivery"?
Yes, all the orders that go in via our eShop and have a net
value of more than 50 euro are delivered free of charge.
Back to the overview
Can I order the goods from overseas?
Yes, you will receive the goods worldwide if so desired.
Back to the overview
How do I pay for the goods as a foreign customer?
Payments in advance for cross-border orders. You will be sent a proforma invoice per fax.
Back to the overview
How do I become a customer at Landefeld?
Request a catalogue or be
activated for the eShop.
You will then receive your own customer number immediately.
Back to the overview
How do I find out my customer number?
You will find this 5-digit number on all of your documents.
Back to the overview
How do I go about getting the goods delivered?
We dispatch the goods with the General Logistics Systems Germany.
They transport up to 40 kg / 2 metr.
Larger items can be delivered via night express (3 metr.) or via a forwarding company.
Back to the overview
How do I pay for the goods?
If you are a company then as a rule we write you an invoice.
If you are a private person, or a cross-border customer then we deliver on the terms of payment in advance
or cash on delivery. You then receive a proforma invoice per fax.
Back to the overview
How do I go about getting a Landefeld pneumatic atlas?
You can call us, send a fax, fill out a catalogue form in the
internet, or download it here directly.
Back to the overview
How do I go about getting a pneumatic atlas as a student?
Contact the lab. assistant for automation engineering. Sometimes our documents are already available.
Should the documents not be at hand, then we will send the supervising assistant the complete set to the lab. or institute address.
Back to the overview
How do I find items in the pneumatic atlas?
On the first page of the catalogue there is a photo register. The catalogue page of all similar products is
noted here. You will also find an additional keyword index in the catalogue.
Back to the overview
Am I able to get a pneumatic atlas as a foreign customer?
Our catalogue is made available to you via the internet per download.
A catalogue is placed in your first delivery.
Back to the overview
Why is Landefeld able to deliver at such low prices?
We purchase the items directly from the original manufacturer or we request a bulk production of the items.
We are in the position to give these great bulk purchase conditions directly to you as the customer.
We are available for any queries you might have!
