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Service > Feedback
Please fill out the following questionnaire for helping us to determine our customer's satisfaction, and help us to continue taking your wishes and requirements into consideration in the future.

 

Internet

How satisfied are you with our internet offer?

Very satisfactory
Satisfactory
Unsatisfactory

How do you rate the clarity and functionality of our website?

Very good
Satisfactory
Bad

Are you satisfied with the information content on our internet pages?

Yes
NO - What information do you think is missing?
 

Do you use our eShop for your submitting your order?

Yes - How do you rate the order processing?
Very good
Satisfactory
Bad
No - Why do you not use our eShop?
I prefer a personal/telephone service.
I do not know how to submit an order using the eShop.
Other reason:
 
 
What aspects of our internet offer do find exceptionally good?
 
 
What aspects of our internet offer do you least favour?
 

Service/ Staff

How satisfied were you with the expert consultation and service of our sales team?

Very satisfied
Satisfied
Unsatisfied

How do you rate the alertness of our staff with reference to your individual wishes and problems?

Very good
Satisfactory
Bad

How do you rate the availability and the personal/telephone greeting of our staff?

Very good
Satisfactory
Bad

How do you rate our reliability with reference to agreed arrangements, especially our 24-hour-delivery service?

Very good
Satisfactory
Bad
 
What do you find exceptionally good about our staff/our service?
 
 
What do you least favour about our staff/service?
 

Products

How satisfied are you with our product offer?

Very satisfied
Satisfied
Unsatisfied

Are you of the opinion, that important components are missing in our product range?

No
Yes
 
- Which products do you think are missing in our offer?
 

How do you rate the quality of our products?

Very good
Satisfactory
Bad

How do you rate the price of our products?

Too high
Appropriate
Too low

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Landefeld Druckluft und Hydraulik GmbH
Konrad-Zuse-Straße 1, 34123 Kassel-Industriepark

Telephone: +49-561-95885-9, Fax: +49-561-95885-20
e-Mail: verkauf@landefeld.de, Internet: http://www.landefeld.de